Outsourced Web Hosting Support |Outsourced Support

Shared Team Plans

Our outsourced Webhosting support provid 24x7x365 and is 100% White labelled support to Web hosting companies. Web Hosting Startups can cut down their running cost without affecting the quality of technical support by outsourcing the support to us. You can review the features and limits and decide which plan suit for you. Contact our Sales Team for more detais about the plan and get a custom quote.

FEATURES

Shared #1
($229 /month)

Shared #2
($499 /month)

Shared #3
($799 /month)

Shared #4
($1999 /month)

24x7x365 Support Coverage

Number of Servers

Unlimited

Ticket Limit/Admin hours*

25 nos/5 hrs

75 nos/15 hrs

150 nos/30 hrs

Unlimited/70 hrs

Covers L1, L2 and L3 Issues

Interact with Admins through IM

Guaranteed Response Time

60 minutes

50 minutes

40 minutes

30 minutes

We will work as your staff

Security Auditing and PCI Scan

Performance Tuning

Canned Responses

Server Management tasks**

Basic

Complete

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* no of tickets or admin hours, which ever reaches first.
* Unused admin hours will be expired at the end of bill cycle.
** which include server setups
    custom server software installations
    server wide restorations
    crashed hard disk recovery
    Account Mirations which require more admin hours

OFFERS

X'mas - New Year Offer with Nixtree Solutions LLP. Please get in touch sales for any offers.

15%

Outsourced Webhosting

15%

Server Management